Privacy Policy
1. Information We Collect
The Alex Guest System LLC ("AGS," "we," "us") operates a real estate operations and infrastructure platform used by accepted members. We collect information you provide when you visit our website, submit an application, enroll as a member, or communicate with our team. This includes your name, phone number, email address, mailing address, business information, and operational data relevant to your membership in the AGS platform.
We may also collect information automatically through cookies and analytics tools, including your IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Contact you regarding your inquiry, application, or membership
- Send appointment reminders, program updates, and educational or operational content
- Send SMS messages and phone calls if you have opted in to receive them
- Comply with applicable laws and regulations
- Protect our legal rights and prevent fraud
3. SMS / Text Message Communications
By submitting your phone number through our website at thealexguestsystem.com (or during AGS application, onboarding, or member-portal sign-up) and checking the SMS opt-in checkbox, you consent to receive recurring SMS text messages from The Alex Guest System LLC. Messages relate to AGS member onboarding, portal notifications, support conversations, training reminders, accountability follow-ups, operational updates, and community communications tied to the AGS platform. AGS does not use this number to send cold real-estate seller outreach — member seller-facing communications are handled separately through each member's own business identity and Twilio subaccount. Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. Reply HELP for assistance. Your consent is not a condition of purchase.
We do not share your SMS opt-in information, mobile information, or phone numbers with any third parties or affiliates for their marketing or promotional purposes. No mobile information will be shared with third parties or affiliates.
You can opt in at /sms-opt-in and review our Terms & Conditions.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our business (such as CRM platforms, communication providers, and payment processors) under strict confidentiality agreements.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at the information below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.
8. Contact Us
The Alex Guest System LLC
Website: thealexguestsystem.com
Email: success@thealexguestsystem.com